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Archives: FAQs

Archives: FAQs

How much will delivery cost?

  • Post author By rockin
  • Post date December 9, 2021

UK delivery is free on all orders. International delivery (anywhere other than the UK) is free on all orders over £150 and £10 on all other orders.

My promo code doesn’t work

  • Post author By rockin
  • Post date August 12, 2021
  • No Comments on My promo code doesn’t work

If you have received a promo code from ourselves and are struggling to apply it, please get in touch with us. [email protected]  

Will you gift wrap my order?

  • Post author By rockin
  • Post date August 12, 2021
  • No Comments on Will you gift wrap my order?

Yes! If your order is a gift, or you simply want to feel super special for the day just let us know and we will pass this onto the designer,…

Read more Will you gift wrap my order?

I’d like to know more about Klarna

  • Post author By rockin
  • Post date August 12, 2021
  • No Comments on I’d like to know more about Klarna

You can read more about Klarna on their dedicated FAQ at https://www.klarna.com/uk/customer-service/

What size should I buy?

  • Post author By rockin
  • Post date August 12, 2021
  • No Comments on What size should I buy?

If you don’t know your finger size don’t worry just message us on the email below with your address and we will pop a free ring gauge in the post…

Read more What size should I buy?

What payment methods do you accept?

  • Post author By rockin
  • Post date August 12, 2021
  • No Comments on What payment methods do you accept?

Pretty much the full works, we accept all major payment methods including Visa, Visa Debit, Maestro, MasterCard, American Express, Apple Pay and Klarna.

Can I cancel my order?

  • Post author By rockin
  • Post date August 12, 2021
  • No Comments on Can I cancel my order?

Yes. We all change our mind from time to time. Just get in touch with your order number and we’ll arrange a refund. [email protected]

My order is late

  • Post author By rockin
  • Post date August 12, 2021
  • No Comments on My order is late

Sometimes things can get delayed. If you simply feel like you’ve been waiting too long for your order, we can help. Just get in touch with your order number and…

Read more My order is late

When will my order be shipped?

  • Post author By rockin
  • Post date August 11, 2021
  • No Comments on When will my order be shipped?

As soon as your order is placed we will send you an email confirming your order number, you will then receive an estimated shipping date and another email when your…

Read more When will my order be shipped?

Can I return my item?

  • Post author By rockin
  • Post date August 11, 2021
  • No Comments on Can I return my item?

Yes. We all change our mind from time to time. Just get in touch with your order number and we’ll be happy to help [email protected]

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